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Legal Document
BIEASES is doing all the best to minimize the costs in our ecosystem.
Note: Once you open and hold a BIEASES personal account, you agree with our use of terms, privacy policy, E-sign policy, and other several third parties terms and conditions to do such actions like top up your balance, withdrawal your remain balance in partial or full, send and receive fund between difference BIEASES wallets, or domestic transfers, please read the legal policy or documents carefully when you use our services, if you have any questions, please contact us at support@bieases.com
For the United States, BIEASES INC partners with Priority Technology Holdings, Inc. ("Priority"), a technology service provider of banking related services, to offer you electronic fund transfers and provide you with a Custodial Account (account number and routing number). Money transmission services relating to the Passport Program are provided by Priority, directly or through its subsidiary Finxera, Inc. (NMLS #1168701) or its authorized affiliates and contractors. Banking services are provided by Wells Fargo, N.A., a federally insured depository institution (the "Bank")1.
| Fee Type | Amount | Details |
|---|---|---|
| Account Setup | $0 | Free open BIEASES account |
| Monthly Fee | $0 | No monthly maintenance fee |
| Balance inquiry | $0 | Available for both in-network and out-of-network |
| Customer service | $0 | Both automated and live agent support available |
| Inactivity | $0 | No fee after 12 months with no transactions |
| Close Account | $0 | Free to close your BIEASES account |
No overdraft/credit feature. BIEASES is a financial technology company, not an FDIC-insured bank. FDIC insurance only covers the failure of an FDIC-insured bank. FDIC insurance up to $250,000 may be available on customer funds through pass-through insurance at Bank1, Member FDIC, but only if certain conditions have been met. There may be a risk that FDIC insurance is not available because conditions have not been satisfied. In such cases, funds may not be fully insured in the event the insured depository institution where the funds have been deposited were to fail.
For more details about your Custodial Account and electronic fund transfers, please review our Terms of Use and the Passport Account Agreement.
Find details and conditions for all fees and services in the Terms of Use and the Passport Account Agreement, or visit contact us at https://www.bieases.com/us/contact.
For opening a personal account, you must be a legal resident in such Country, like in the United States of America, you must hold a legal resident ID document (States issued driver license, green card, or Passport) with a valid social security number (SSN) or Individual Taxpayer Number (ITIN), any you have any question on how to open an account, please read FAQ.
There is no charge on customer services, both automated and live support, paperless monthly statements, and real-time notices.
| All fees | Amount | Details |
|---|---|---|
| Account open and set up | $0 | BIEASES charge 0 fee when you open and a BIEASES account |
| Monthly Maintenance | $0 | We don't charge any fee when you hold a BIEASES account even if your balance is 0. |
| Dormant Account | $0 | No fee for inactivity. Please note, your account may freeze if you don't login your account for over 90 days, but you can reactive your account on next login, if you have any question or need help, please readFAQ information, or contact our customer team to help you on such action. |
| Add Balance by ACH Same Day | $0 | Increase your wallet balance with In-wallet solution from your linked Bank account, or Offline deposit with ACH or Wire from your own bank account, for more information please readFAQ. |
| Add Balance by FedNow / RTP | $0 | Increase your wallet balance with In-wallet solution from your linked Bank account, with FedNow processor. For more information please readFAQ. |
| Send to personal wallet | $0 | No fee for sending money to another individual's BIEASES wallet. |
| Send to business' wallet | $0 | No fee for you. There is a fee to the receiving business that is based on the amount sent. |
| Send money to bank account by ACH Same Day | $1 | Send money to other Banks/Non-BIEASES Users by ACH SameDay. |
| Withdrawal by ACH Same Day | $1 | Withdrawal your wallet balance in partial or full to your saved linked bank account via ACH. |
| Withdrawal by FedNow / RTP | $2 | Withdrawal your wallet balance in partial or full to your saved linked bank account via FedNow/RTP |
| Domestic Wires | $35.00 | A Domestic Wire transfer allows you to send funds from your BIEASES wallet to a U.S.--based bank account using the domestic wire network. This method is typically faster and more direct than ACH transfers, making it suitable for time‑sensitive or higher‑value payments. |
| Standard ACH Return | $5.00 | A Standard ACH Return occurs when an ACH transfer sent from your BIEASES wallet is rejected or returned by the receiving bank. This may happen for reasons such as insufficient funds, incorrect account information, or the receiving bank declining the transaction. |
| Unauthorized ACH Return | $20.00 | An Unauthorized ACH Return occurs when an ACH transfer is disputed and returned because the account holder reports that they did not authorize the transaction. This type of return typically reflects a security, fraud, or permission‑related issue. |
| Account Closure | $0 | Close your BIEASES account for free. |
Customer funds are deposited at Bank1, Member FDIC. FDIC insurance up to $250,000 may be available on customer funds through pass-through insurance at Bank, but only if certain conditions have been met. There may be a risk that FDIC insurance is not available because conditions have not been satisfied. See https://www.fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact BIEASES by calling +1 (510) 589-8648, by mail at P.O. Box 1960 Danville, CA 94526, or visit contact page in https://www.bieases.com.
For any personal or business account holder in the United States of America, if you have any compliant on the wallet or Custodial Account, you can contact the Customer Financial Protection Bureau at +1 (855) 411-2372. 8 a.m. to 8 p.m. ET, Monday through Friday (except federal holidays), or visit https://www.consumerfinance.gov/compliance/.
For opening a Business account, you must be a legal registered entity in such Country, like in the United States of America, you must hold a legal State registered document (States Secretory File) with a valid EIN (Employee Identity Number) or Individual Taxpayer Number (ITIN), any you have any question on how to open a business account, please read FAQ.
There is no charge on customer services both automated and live support, paperless monthly statements, and real-time notices.
There is no contract to use BIEASES business account, just pay as you sale per successful transaction.
| All Fees | Amount | Details |
|---|---|---|
| Account open and set up | $0 | BIEASES charge 0 fee when you open a BIEASES account |
| Monthly Maintenance | $0 | We don't charge any fee when you hold a BIEASES account even your balance is 0. |
| Dormant(inactive) account | $0 | Business account will be freeze with no actions after 90 days, but you can easily reactive your account on next login, if you have any question or need help, please useFAQ, or contact our customer team to help you on such action. |
| Add Balance by ACH Standard | $0 | You can increase your wallet balance using an in‑wallet solution from your linked bank account or by making an offline deposit via ACH or Wire from your own bank account. This option supports both ACH Standard and ACH Same Day methods. |
| Send to personal BIEASES account | $0 | Sending money to another individual's BIEASES wallet is free. There is no fee for transferring funds between personal BIEASES wallets. |
| Send to business BIEASES account | $0 | There is no fee for you when sending money to a BIEASES business wallet. However, the receiving business pays a fee based on the amount received. |
| Receive payments from Personal | 1.5% + $0.15 | This fee applies when your business receives payments from personal BIEASES users. The charge consists of a percentage‑based fee plus a fixed amount per transaction. This covers payment processing, real‑time settlement, and secure fund movement within the BIEASES ecosystem. There is no additional setup or monthly cost---fees are only incurred on successful transactions. During the promotion period the fee's might be lower than this configure. |
| Receive payments from Business | $0.25 | This fee applies when your business receives payments from business BIEASES users. The charge consists of a fixed amount per transaction. This covers payment processing, real‑time settlement, and secure fund movement within the BIEASES ecosystem. There is no additional setup or monthly cost---fees are only incurred on successful transactions. |
| Receive fund from Personal | $0 | There is no fee to receive fund from other BIEASES personal wallet users. |
| Receive fund from Business | $0 | There is no fee to receive fund from other BIEASES business wallet users. |
| Send money to bank account by ACH Standard | $1.00 | You can send money from your BIEASES wallet to external (non‑BIEASES) bank accounts using ACH Standard or ACH Same Day. This method allows you to transfer funds to U.S. bank accounts through the Automated Clearing House network. |
| Withdrawal by ACH Standard | $1.00 | Withdrawal your wallet balance in partial or full to your saved linked bank account via ACH. |
| Domestic Wires | $35.00 | A Domestic Wire transfer allows you to send funds from your BIEASES wallet to a U.S.--based bank account using the domestic wire network. This method is typically faster and more direct than ACH transfers, making it suitable for time‑sensitive or higher‑value payments. |
| Standard ACH Return | $5.00 | A Standard ACH Return occurs when an ACH transfer sent from your BIEASES wallet is rejected or returned by the receiving bank. This may happen for reasons such as insufficient funds, incorrect account information, or the receiving bank declining the transaction. |
| Unauthorized ACH Return | $20.00 | An Unauthorized ACH Return occurs when an ACH transfer is disputed and returned because the account holder reports that they did not authorize the transaction. This type of return typically reflects a security, fraud, or permission‑related issue. |
| Account Closure | $0 | Freely close your BIEASES account. |
Customer funds are deposited at Bank1, Member FDIC. FDIC insurance up to $250,000 may be available on customer funds through pass-through insurance at Bank, but only if certain conditions have been met. There may be a risk that FDIC insurance is not available because conditions have not been satisfied. See https://www.fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact BIEASES by calling +1 (510) 589-8648, by mail at P.O. Box 1960 Danville, CA 94526, or visit contact page in https://www.bieases.com.
For any personal or business account holder in the United States of America, if you have any compliant on the wallet or Custodial Account, you can contact the Customer Financial Protection Bureau at +1 (855) 411-2372. 8 a.m. to 8 p.m. ET, Monday through Friday (except federal holidays), or visit https://www.consumerfinance.gov/compliance/.